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OUR COMPANY, AUSSIESHEEPSKINBOOTS.COM, LEADS THE WORLD TO KEEP YOU AHEAD OF FASHION.
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Privacy and Returns
Terms of Use Statement:
For each visitor to our Web page, Aussiesheepskinboots.com our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
We respect your privacy, and carefully protect all information in our possession. Your privacy is our highest priority. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, and telling us that you do not wish to receive e-mail from our company.
Return / Exchange Policy:
THERE IS NO REFUND ON 'SALE' ITEMS.
We do not refund or exchange if you simply change your mind on sale items that have been permanently reduced. Or boots that have been worn or are not in their original condition unless they are faulty.
We are happy to exchange boots, keep in mind though, that postage/handling $54.50, to and from Australia has to be borne by the customer as stated within this clause of our return policy.
Even though the original postage is FREE, postage still has to be paid, we carry that cost for our valuable clients. However, this cannot be carried over to exchanges. Aussiesheepskinboots.com sell only the highest quality Sheepskin products which we stand behind. If you have given the incorrect information (eg, size or colour) on an order, we are (as stated) only too happy to exchange your goods as long as they are returned within 15 days of receiving your goods. They must be in new condition and in the original packaging.
It is necessary that each item is insured as we are not responsible for lost uninsured items.
NB:Receipt of goods with the assumption they are a different brand, look or feel does not constitute "not as ordered".
Shipping to and from Australia is payable by the customer. In order to return merchandise, you MUST contact us to receive authorization in order for your return to be accepted. Unauthorized returns will not be accepted and returned to sender, we accept no responsibility for goods that go astray. We only give refunds (minus original postage/handling that has been carried by this company in the first instance (see below)) in the unlikely event a product is faulty as all orders are double-hand checked before dispatch.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Cancellations:
If you decide before an item is dispatched that you do not wish to continue with the purchase and wish to cancel, a reversal of funds will be made. If the item has been dispatched, it may be exchanged only(see above), with the cost of return postage, from and to, being borne by you, the customer. Even with 'Free postage' offers, postage has been paid over and above the cost of the goods.
Disclaimer:
By Australian LAW the term UGG is a Generic term for sheepskin boots. Anyone who makes sheepskin boots by law is allowed to call them ugg boots. By law the term UGG is a generic term NOT a brand name. Please read 'History of the Ugg Boots' page.
The sheepskin boots you purchase from Aussiesheepskinboots.com are the Aussie Boots brand, made only in Australia, NOT CHINA, from genuine Australian Merino Sheep superior fleece. Do not be misled into buying synthetic imitations which are unhealthy for your foot well being.
Thanks for visiting Aussiesheepskinboots.com for your Sheepskin boot and footwear needs.
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